Cheryl-03-573 IS Business Analyst I
- 📁
- Salaried
- 💼
- CORPORATE
- 📅
- Nov 04, 2024 Post Date
Summary:
The Business Analyst is a crucial role in creating and maintaining the strategic partnership between Business needs and Technology delivery. This position is responsible for analysis, research, development, testing, installation, and functional, technical and support documentation & training. Provide third level technical support to end users and I.S. support staff in resolution of store hardware and software problems.Essential Duties and Responsibilities include the following. Other duties may be assigned.
Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
Assists in the preparation of Statement of Work (SOW) and proposals by determining the time and cost estimates for system development and implementation.
Acts as liaison with manufacturers and vendors of software and application products, especially with regard to design, problem diagnosis and resolution
Participates in problem definition and analysis.
Assists with creating presentations.
Gathers and analyzes about application needs, objectives, functions, features, and input and output requirements based on customer data or requests that improves the organization's operating efficiencies and costs.
Creates information data flow diagrams or storyboards for new product features and functions.
Designs and develops high-level functional requirements for new development, enhancements and systems integration of products and services. Provides technical assistance in identifying, evaluating, and developing systems and procedures.
Transforms functional requirements into system specifications by writing clear and concise business requirements documents.
Writes and maintains functional specifications for new or modified business systems.
Tests the product or service and provides the programmer/developer with feedback prior to the product being tested by the business partner.
Participates to become the team subject matter expert pertaining to application functionality and coordinates with business partners when more outside information is needed.
Consults and coordinates with Enterprise Sytems managers, architects and programmers analysts to design and develop automated business systems.
Develops, coordinates, and implements plans to test business and functional processes during system development, integration and quality assurance testing.
Consults with business unit management and personnel to obtain additional information during system development and evaluate alternatives.
Tracks and documents changes to functional and business specifications.
Monitors and documents post-implementation problems.
Catalyst for sizing of project efforts. Gathers necessary information of time and cost estimates for completing projects per prescribed processes.Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; Designs work flows and procedures.
Design - Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Assists, when required with project management tasks that impact the business development group; Communicates changes and progress; Completes projects on time and budget.
Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Regularly communicates with department manager and department director on items and issues that need escalation.
Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Communicates changes effectively; Prepares and supports those affected by change.
Leadership - Exhibits confidence in self and others; Accepts feedback from others.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Asks for and offers help when needed.
Innovation - Generates suggestions for improving work.
Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Uses time efficiently; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Safety and Security - Observes safety and security procedures.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Inventory software; Payroll systems; Development software; Design software; Internet software; Human Resource systems; Order processing systems; Project Management software and Database software.
Certificates and Licenses:
No certifications needed
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear and to use hands to handle or feel. The employee is occasionally required to walk and reach with hands and arms.
Benefits
You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.